Patient Information
Opening Hours
Monday | 8:30am - 5:00pm
Tuesday | 8:30am - 4:00pm
Wednesday | 8:30am - 4:00pm
Thursday | 8:30am - 4:00pm
Friday | 8:30am - 2:00pm
Saturday | Closed
Sunday | Closed
Public Holidays | Closed
Contact Us
(07) 3714 6953 (fax)
After Hours
For all emergencies please call 000.
We partner with Hello Home Doctor Service to provide you with urgent out of hours care when we are not available.
Telehealth Consults
Patients must have had a in person consultation to be eligible for a telehealth Medicare rebate. We appreciate the convenience of a telehealth but acknowledge the importance of in person appointments.
Consultation Fees
Each doctor sets their own fees so we do not have a standard fee list. The appointment fee is available when booking through Hotdoc. Please contact reception if you have any questions.
Patient Forms
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More Information
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EFTPOS
Credit Card (inc. American Express)
Afterpay
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Repeat prescriptions can be requested online. To make a request and see our terms please use the link here.
A fee will apply for prescriptions without an appointment. Please contact reception to check your eligibility.
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A consultation is usually required for a medical certificate. On occasion, a medical certificate may be provided to regular patients at the discretion of their doctor.
A fee will apply for a medical certificate without an appointment.
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We are committed to preventative care and we may contact you from time to time via our automated SMS system (Hotdoc) regarding repeat tests, immunisations, and routine health screening.
At The Wellington Clinic we use a secure SMS system (Hotdoc) to notify you of the outcome of your test results and whether you need to return for an appointment.
If your result is urgent, reception staff will contact you to arrange an appointment with your GP. Please note that reception staff are not able to give out detailed information about results.
If you would like a copy of your results, please ask reception.
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A home visit may be available with your regular GP. Please discuss this option with your GP and the reception team.
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If you need translation services for during your appointment, Translating and Interpreting Service (TIS) will provide for you free of charge.
For more information please click on the link below to visit the TIS website.
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The National Relay Service assists patients with a hearing impairment, hard of hearing or speech-impaired persons make and receive calls to assist in their consultation.
For more information please click on the link below to visit the National Relay Service website.
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Due to the unpredictable nature of a medical practice, doctors can frequently run behind schedule. Our staff understands the inconvenience this may cause and strives to manage all appointment scheduling effectively.
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We are committed to providing a safe, respectful, and inclusive environment for all. We have zero tolerance for discrimination, harassment, bullying, or any form of abusive behavior.
Anyone displaying this behaviour will be asked to leave and may face being banned from the practice at the discretion of the practice manager or doctor.
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Our goal is to provide a quality and professional service in a comfortable and caring environment.
If you have a compliment or complaint please do not hesitate to contact our practice manager at pm@thewellingtonclinic.com.au.
We would be very grateful for a google review. You can leave us one here.
If we are unable to resolve your complaint you may prefer to contact the Office of the Health Ombudsman. Their contact details can be found at www.oho.qld.gov.au.